Frequently Asked Questions
If you have any other questions or want to confirm anything, please send us an email or phone us on 0427 205 712. We are here to help you.
Due to the different sizing and weight of all our products we will advise a firm postage cost when we do the final quotation for you.
We ship our goods using Australia Post and their registered post service. Normal delivery for metropolitan areas are 2-3 days & country areas 5-7 days. People in WA & remote areas may have to wait an extra 2-3 days.
Please note that someone has to be at the delivery address to sign for the parcel when it arrives or Australia Post will leave a card for you to pick it up at your nearest Post Office.
Due to the different sizing and weight of all our products we will advise a firm postage cost when we do the final quotation for you. Depending on which country you are from will obviously depend on delivery speed, when we notify you of the cost we will also notify you of an approximate delivery time.
If the photos are in digital format we will email you a Dropbox link where once opened you can drag and drop the photos into for upload to us. If this is unsuitable you can email them but we find some email programs automatically reduce the size of the photos meaning when enlarged they aren't as good a quality, the other way is to send a CD/DVD or USB with the photos on it.
If the photos are printed and you don't have any digital format of them, we then prefer that you send the photos to us so that we can scan them on our professional equipment, of course when we send you your finished product, these photos will be returned at the same time. We do understand that these photos are precious and more then likely you have only 1 copy, making you hesitant in sending them by Australia Post. In this instance, you can scan them yourself if you have a good scanner with adjustable settings, otherwise I believe Officeworks, Harvey Norman or other similar businesses do scanning to disc or USB. If you go the route of doing it yourself or getting somebody else to do it, contact us first and we will advise the settings that we prefer.
No, we recommend that you download our tips for photographing a car below. With the quality and ease of use of cameras nowadays, and it set on the highest resolution possible, preferably using a tripod or a camera with an anti-shake function, I believe the photos will certainly be good enough. Of course you do have the option of getting a professional shoot done of the car, which the photos would be perfect, but I believe that would be expensive and excessive.
Show Board Photo Tips
We accept Cash (of course), EFT, Money Order, Visa, Mastercard & PayPal. The easiest & cheapest way is EFT, our bank details are on the bottom of our invoice once you receive it. If paying by Money Order we have to wait to receive it before starting on your design.
If you want to pay by Visa or Mastercard this is done through PayPal. We will send you a PayPal invoice for you to pay, you do not need a PayPal account to pay this invoice. PayPal charge us a processing fee of 3% for all payments, we have to pass this onto you.
For orders of $100 or more we require 50% deposit prior to us starting work, with the balance due after you approve the proof, but prior to us printing the board.
For orders under $100 we require payment in full prior to beginning any work.
International orders must be paid by PayPal and in full at time of ordering.
Absolutely, after we complete the design we email a proof through for you to look at. Please also refer to 'Changes after receiving the proof' for more information on making major changes to the design.
Changes to the proof(s) are not a problem and we will work with you throughout to make sure it's what you want. There is no extra cost for basic changes, but if there is major changes (eg: new photos to add/change) then we may charge for that. With close to 100 show boards done we have never had to charge extra due to our experience and working with you from the beginning.